Privacy Policy

Antegrity Homes Sdn Bhd
(Company No.: 1632286-K)

Last updated: 2/3/2025

At Antegrity Homes Sdn Bhd (“Antegrity Homes,” “we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the Personal Data Protection Act 2010 (PDPA Malaysia).

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

Identity Data: Full name, NRIC/Passport (if applicable), billing/shipping address, email address, phone number.
Payment Data: Bank account, credit/debit card details, e-wallet payment information (processed securely via third-party gateways).
Order & Transaction Data: Purchase history, order details, delivery records.
Technical Data: IP address, browser type, operating system, cookies, and device information.
Marketing Preferences: Consent to receive promotional emails, newsletters, or offers.

2. How We Use Your Information

Your personal data may be used for the following purposes:

Order Fulfilment – To process, confirm, and deliver your orders.
Customer Support – To respond to inquiries, complaints, or refund requests.
Account Management – To manage user accounts and prevent unauthorized access.
Marketing & Promotions – To send updates, promotions, or offers (only if you opt-in).
Website Enhancement – To analyze browsing behavior and improve user experience.
Legal Compliance – To comply with applicable laws, prevent fraud, and resolve disputes.

3. Disclosure of Personal Data

We will not sell or rent your personal data. However, we may disclose your information to:

Service Providers – Courier companies (e.g., J&T, Pos Laju), payment processors, IT support.
Business Partners – Marketing platforms (only with your consent).
Regulatory Authorities – If required by law, regulation, or court order.

4. Cookies and Tracking

Our website uses cookies to improve user experience and analyze site traffic.
You can disable cookies in your browser settings, but some site functions may not work properly.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above or as required by law. After that, data will be securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.
However, no method of transmission over the internet is 100% secure, and you acknowledge this risk.

7. Your Rights under PDPA

In accordance with the Personal Data Protection Act 2010, you have the right to:

Request access to your personal data.
Correct inaccurate or incomplete data.
Withdraw consent for marketing communications.
Request deletion of your personal data (subject to legal/contractual obligations).

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Last Updated” date. Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Antegrity Homes Sdn Bhd
(Company No.: 1632286-K)
No 981, Jinjang Selatan, Jalan Kepong,
52100 Kuala Lumpur, Malaysia.

📩 Email: antegrityhomes@gmail.com
📱 Phone/WhatsApp: +6017-5305 780